Frequently Asked Questions

Primary Home Care is a nontechnical, medically related personal care service that is available to eligible individuals whose health problems cause them to have limitations in performing activities of daily living. A practitioner must write a statement of medical need in order for you to be eligible for this service. The tasks are provided by an attendant. 

PHC provides home-based assistance to disabled Texas residents who are 21 years of age or older. To qualify, they must require assistance with at least one activity of daily living, such as bathing, grooming, eating, or toileting. Their functional limitation must result from a medical condition and be documented by a medical professional. The financial eligibility criteria for PHC are the same as for regular Medicaid. In 2022, an aged person applying for Medicaid must have income below $841 per month; the value of their assets cannot exceed $2,000.

 Yes. Our services can be provided at hospitals, rehabilitation facilities, nursing homes, assisted living facilities or your home. Where and how you receive services is up to you. 

 You’re in control of who cares for you. Before services are started, your professional care coordinator visits you for a free home evaluation. The information he or she gathers is designed to help select your caregiver and make an ideal match-up. Then, we always advise that you have a special face-to-face interview with your potential provider. If for any reason this person doesn’t meet your expectations, a simple call to the office is all that’s needed to make a caregiver change. We strive for 100% client satisfaction.