Amigos y Familia Primary Home Care
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Amigos y Familia Primary Home Care
Home
About
Services
Contact
Provider Resources
Blog
FAQ
More
  • Home
  • About
  • Services
  • Contact
  • Provider Resources
  • Blog
  • FAQ
  • Home
  • About
  • Services
  • Contact
  • Provider Resources
  • Blog
  • FAQ

Care Assistance Fundamentals

Mobility Assistance

How to properly assist your clients mobility in their own home

Transfer Assistance

How to safely transfer your client if they are disabled, or in need of transportation

Feeding Assistance

How to properly prepare food for the client

Observation

How to correctly show concern and help the client that might have something wrong mentally.

Taking Care of Patients With Dementia

Clocking In/Out Methods

HHAeXchange

Mobile App

Caregivers have the ability to clock in using their mobile device with the HHAeXchange + App. If they have a FOB device, they can also input their numbers through the app.

Mobile App Registration & Set Up

Caregivers must follow these steps in order to have access to your HHAeXchange + mobile app. Make sure to remember your passwords, and contact the agency for the Activation Code. 

(The same steps apply to android users as well) 

(Spanish translation begins at 5:45)

IVR/Landline

The Interactive Voice Response system allows caregivers to call the toll free # from the members home phone. 

ENGLISH: 833-933-8889

SPANISH: 877-222-0247

(Please note: Video shows only instructions, Do not follow the same number to call from video) 

FOB Device

Caregivers are give the right to access a FOB Device to be clocking in/out. Please contact the agency to request one for your member. 

(Please note: You must click "Watch on Youtube" to see the tutorial)

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